Shipping policy
Shipping Policy
At PureVision™, we aim to provide you with a seamless and reliable shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.
Processing & Handling
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All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Times
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Standard delivery is: 5-7 business days after processing.
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Delivery times may vary depending on your location.
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Please note that external factors such as holidays, weather events, or carrier delays may affect delivery schedules.
Shipping Costs
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FREE SHIPPING on all orders.
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No minimum order value required – shipping is always free.
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Free shipping will be automatically applied at checkout.
Lost, Damaged, or Delayed Packages
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PureVision™ is not responsible for delays caused by the carrier once the order has been shipped.
- Delivery Issues Beyond Our Control If delivery is unsuccessful for reasons beyond the seller’s control (e.g. recipient not available or incorrect address details), a reshipment can only be carried out upon payment of the incurred costs. In such cases, a full refund is excluded.
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If your package is lost or arrives damaged, please contact us within 7 days of delivery at pure-vision-store@outlook.com, and we will assist you in resolving the issue or filing a claim with the carrier.
Questions
If you have any questions regarding your order or shipping, please contact our customer service team at:
📧 pure-vision-store@outlook.com
Thank you for shopping with PureVision™!
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